College Of Massage Therapist Ontario Code of Ethics

Principle I — Respect For Persons

To value the dignity and worth of all persons regardless of age, race, culture, creed, sexual identity, gender, ability and/or health status.

Client autonomy is demonstrated by:
a) Ensuring that clients are as fully involved as possible in the planning and implementation of their own health care.
b) Providing complete and accurate information in a sensitive and timely fashion to enable clients, or when necessary a client’s substitute decision maker, to make informed choices
c) Listening to and respecting a client’s values, opinions, needs, and cultural beliefs
d) Encouraging and being responsive to a client’s choice to accept, augment, modify, refuse or terminate treatment
e) Being informed about moral and legal rights of a client
f) Advocating for and supporting a client in exercising his/her moral and legal Rights
g) Safeguarding the client’s right to privacy and confidentiality by holding all personal and health information in confidence unless otherwise required by law.

Principle II — Responsible Caring

Providing sensitive, compassionate and empathetic quality massage therapy.

Responsible care of a client is demonstrated by:
a) Listening to and respecting the client’s values, opinions, needs, and cultural beliefs
b) Promoting the client’s best interest and well-being, through the highest possible standard of professional practice
c) Seeking assistance when conflicts arise between the value systems of the practitioner and the client
d) Recognizing and referring the client to other health care providers when it is in the client’s best interest to do so
e) Being alert to and reporting, as required, any unethical practice by any member of the regulated health professions
f) Approaching and co-operating with substitute decision makers in assessing the client’s wishes and best interests in the event of incapacity
g) Protecting the client’s physical and emotional privacy
h) Collecting only that information which is relevant to the provision of health care.

Principle III — Integrity in Relationships

To practice with integrity, honesty and diligence in our professional relationships with ourselves, our clients, our professional colleagues and society.

Commitments to Clients are demonstrated by:
a) Ensuring that we always act in our client’s best interest as defined by the client’s wishes and consistent with the standards of practice of the profession
b) Informing the client about health care services available to support them
c) Referring to other health care providers as necessary and appropriated) Obtaining assistance when value conflicts arise which threaten to impede client autonomy
e) Providing client-centered health care which includes the following:
i) Explaining to the client and advocating for his/her right to
receive information about, and take control of his/her health care
ii) Providing information about the proposed treatment, alternative courses of action, the material effects, risks and side effects in each case and the consequences of not having the treatment
ii) Assisting the client to comprehend information
iv) Responding to questions about our client’s health care/treatment
Commitments to Self are demonstrated by:
a) Being pro-actively committed to our own health and personal and professional development
b) Being competent, conscientious and empathetic practitioners
c) Being aware of our personal values and being able to identify when value conflicts interfere with client care
d) Keeping our professional commitment by integrating massage values and principles in our daily practice
Commitments to our Professional Colleagues are demonstrated by:
a) Respecting our colleagues and working co-operatively with them
b) Intervening in situations where the safety and well being of a client is in jeopardy
c) Reporting to appropriate authorities any regulated health care practitioner who abuses a client physically, verbally, sexually or financially
d) Referring to other health care providers when necessary and appropriate
e) Co-operating with regulatory functions of the profession
f) Contributing to continuous quality improvement initiatives
g) Upholding standards and guidelines of the profession
h) Advocating with other health care providers to promote and support social changes that enhance individual and community health and well-being
i) Representing ourselves honestly, and performing only those services for which we are qualified.

Principle IV — Responsibility to Society

To be accountable to society and conduct ourselves in a manner that fosters and promotes high ethical standards.

Ethical practice is demonstrated by:
a) Pursuing continued career-long, professional learning
b) Advocating for and supporting a client’s ethical and moral rights
c) Participating in the promotion of the profession of massage therapy through advocacy, research and maintenance of the highest possible standards of practice
d) Being committed to promoting the welfare and well-being of all persons in society
e) Making every reasonable effort to ascertain that our clinical environment will permit provision of care consistent with the values in the Code of Ethics
f) Committing to continuous improvement and implementation of standards of massage practice
g) Collaborating with members of the other health professions to meet the health needs of the public
h) Continuing to develop ways to clarify massage therapist’s accountability to society.

College of Massage Therapists of Ontario
810 – 1867 Yonge Street
Toronto Ontario
M4S 1Y5
Tel: (416) 489-2626
Toll Free: (800) 465-1933
Fax: (416) 489-2625
Web Site:

Massago Inc.
26-2 Orchard Heights Blvd.
Aurora, ON L4G 3W3
Phone: 416-640-2431

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