TELUS eClaims RMT FAQs

eClaims is a web-based system where healthcare providers can submit claims online on behalf of their patients. The portal is accessible via the internet and offers eligible extended healthcare providers the convenience of capturing and submitting electronic claims to their patient’s insurance company at their point-of-sale.

You can register for the eClaims service from the TELUS Health eClaims registration site. Once you are registered, you can use it from the mobile app, web portal or from an integration in a participating practice management software.

Following registration, processing time may take between one and three weeks depending on the complexity of the validation and the information you have provided. Once your application has been processed, you will receive an email confirming your registration including your user login(s) which you can use for both the web portal and the eClaims mobile app.