Membership saves you money if you have massages on a regular basis – at least once a month.
Each month, your credit card is charged for an RMT massage at a discounted rate. You can book additional massages within the month at the same rate.
Your savings are about 12%—13%. That means annual savings are at least $180 if you book one-hour massages. If you book longer massages or would normally pay the higher urban-centre price, you can save even more. Here’s what you pay with the discount:
No. You pay only for your treatments.
If you skip a massage in any month, your Massago account is credited. You can use the credit to pay for a massage at a later date.
Yes. Send us an email at email@example.com if you’d like to gift your credit. Keep in mind, however, that in some provinces when a client pays for a massage with a gift certificate, the therapist may be prevented by regulation from issuing a receipt for insurance.
No. Your credits never expire.
The charge on your credit card each month pays for a one-hour massage, which works like a credit on your Massago account. If you book a massage that is longer than an hour, we first use the credit, then charge the difference to your credit card at the end of your massage service.
Absolutely. The only thing that happens automatically is the monthly payment. You’ll book your appointments through the app as usual, at a time and place that works for you. As a member, you can also use our concierge service to help you schedule your massages and remind you of your appointments.
Yes. You can pause things at any time – in two- or three-month increments by sending an email to firstname.lastname@example.org at least 48hours before your next scheduled monthly payment. Just what you need if you’re a student or snowbird! If you have a remaining credit on your account, it will be there when you get back.
You can view your credit balance at any time by logging in to your account through the Massago app.
At the end of your service, the app will ask you if you want to add a tip. You can choose from the available options or enter any other amount.
When you pre-pay for massages, you are purchasing a credit of between $500 and $1,500. We give you a dollar bonus that you can put towards future treatments. The more you pre-pay, the larger your bonus.
In comparison, while membership gives you a discount on services, pre-payment “tops up” your payment as much as 15%, so you have more credit in your account to spend on massages. Read more about how our two savings programs compare.
There are three pre-payment levels to choose from.
Yes. If you want to give a gift of massage to a friend or family member, you can take advantage of the bonus, provided the gift is for $500, $1,000 or $1,500.
Not at all. You’ll book your appointments in the usual way for the time and place that work for you. The only thing that changes is that you can make use of our concierge service to help you schedule your massages and remind you of your appointments.
You can view your balance at any time by logging in to your account through the Massago app.